Business Blog Consulting had a nice post last week about the awesome customer service of Zappos, and the horrid customer service of Spirit Airlines. Now I have never used either of these companies, I don’t fly much and I buy all my clothes (OK, not all, but most) from Ross. Actually bought a way cool pair of Rocket Dog shoes for $13 last week on clearance at Ross – way cheaper than Zappos.
Regardless, if Zappos customer service is as good as it sounds, YOU should probably buy from them.
On a completely unrelated note, the Boston Red Sox swept our Colorado Rockies in the World Series last night. I guess The Lisa was right about her beloved baseball team. Grrr…